Policy and Procedures
The Testing Centers' professional staff is committed to providing all test takers with a first-class environment for taking exams, free from distractions. We will offer friendly service and outstanding support to all of our customers. We strictly adhere to the guidelines set forth in the National College Testing Association's Standards and Guidelines for Post-Secondary Test Centers. Our testing centers follow standard procedures so students know what to expect when they arrive to take their tests. Please familiarize yourself with the following procedures. We reserve the right to refuse exams, terminate exams, and report test takers who violate our policies.
****Appointments cancelled at least 24-hours before the scheduled exam time will have testing fees refunded. If appointments are not cancelled at least 24-hours before scheduled exam time, or if you miss your exam, no refunds will be issued. If you are running late, contact the testing center and we will adjust your exam start time on the day of your exam.
To prevent testing by proxy and other cheating attempts, the testing staff will verify every student's photo identification. When reporting to the front desk, please have an approved form of photo identification available. Acceptable forms of identification include driver's license, military ID, passport, other state or federal government issued ID card. Please ensure that your photo ID card is current and not expired when you arrive at the testing center. Expired IDs will not be accepted.
Quiet and distraction free environment
With over 100 testing stations at our two testing centers, there will frequently be many test-takers in the testing labs at the same time. Please be considerate to others and be mindful to keep noise and other distractions to a minimum. Staff members will monitor the testing labs to address your questions or concerns. Raise your hand if there is an issue that requires our assistance and we will quietly address the situation.
Testing aids and other materials
Bring only the materials that an instructor has allowed for a given test.
- Calculators must be the type(s) specified by the instructor. Calculators with Internet capability are not permitted.
- Foreign language dictionaries with written notations and electronic dictionaries are not permitted.
The Testing Center has a limited supply of calculators for students' use.
Personal belongings and electronic devices
Personal belongings such as backpacks, books, and electronic devices/cell phones should not be brought to the Testing Center. For cases where it is not feasible to safely secure and store possessions outside of the testing center, the testing center staff will provide a securable bag. All items will be placed inside the securable bag and will remain with the student during testing. Students will place the securable bag at their feet in the open space underneath the testing station. Accessing or attempting to gain access to unapproved items in the testing lab will result in the immediate termination of the exam and possible disciplinary action. The KSU Testing Center is not responsible for the theft, loss, or damage to any prohibited electronic device or other personal property brought into the testing lab.
Water or restroom breaks
Water or restroom breaks are permitted after notifying a testing center staff member or proctor. Raise your hand and the staff member will note the time you took for a water or restroom break. The water fountain and restroom inside the testing lab is the only authorized location for a water or restroom break.
Children not allowed
Children are not allowed to accompany a student into the testing room.
Surveillance & monitoring
In addition to proctors and staff member walkthroughs, the Testing Center employs audio, video, computer surveillance and recording technologies to maintain an environment of academic integrity. Video / audio feeds will remain available for review for up to six months following each day's exams.
Student conduct and discipline
Students who violate the Student Standards of Conduct will be directed by the testing center staff to stop the test and will be terminated from the Testing Center. Any violations will be reported to their instructor and based on the severity of the incident, may be reported to the university judiciary committee for disciplinary action.
Academic Honesty (From KSU Student Code of Conduct): No student shall receive, attempt to receive, knowingly give or attempt to give unauthorized assistance while taking examinations or quizzes. Unless specifically authorized, the presence and/or use of electronic devices during an examination or quiz is considered cheating. Engaging in any behavior which a professor prohibits as academic misconduct in the syllabus or in class discussion is cheating.